Has anyone noticed that the channel disappeared earlier today? What’s going on?

I would be thankful for any input. Xfinity customer service is useless. Has MSNBC been moved to a new , more expensive package?

by Anonymousreply 5October 20, 2023 5:58 AM

Xfinity streaming? Is that the app?

by Anonymousreply 1October 20, 2023 12:52 AM

I'm streaming it now on my computer, through the Xfinity website.

by Anonymousreply 2October 20, 2023 1:03 AM

OP, make sure you're signed into the app with the correct Xfinity ID associated with the account that subscribes to a package that includes that channel. My cousin ran into this missing channels problem on the stream app but it turned out she was accidentally signed with the wrong Xfinity ID (on her mom's account who has a different TV package).

by Anonymousreply 3October 20, 2023 1:11 AM

I have, R3. Now CNN has disappeared. Something is wrong here in Western Mass. I’ll be calling Xfinity again tomorrow. I’m flummoxed.

by Anonymousreply 4October 20, 2023 1:23 AM

I'm in California, MSNBC is still in my Xfinity Stream channel lineup right now.

I stream MSNBC daily on my iPad, using the MSNBC app and my Xfinity credentials. No issues today.

by Anonymousreply 5October 20, 2023 5:58 AM